General conditions
(winter season)
- The prices indicated are valid for a minimum stay of 6 or 7 nights and as in all of South Tyrol do not include the tourist tax of €3.00.- per person per night. Adolescents under 14 years are exempt.We consider binding only reservations with deposite.
- You can also find us here: Hotel Serena on bookingsouthtyrol.com
- For the payment we accept cash up to € 4.999,99, checks and cash machines.
- On the day of arrival the rooms will be available from 14:00
- On the day of departure, please vacate the room by 10 am.
- If the booking cancellation notice arrives 29 days before the arrival date, 70% of the agreed price will not be required, as provided for by law pursuant to art. 1382 C. C., and in this case only the deposit will not be refunded. From the 28th day from the date of arrival and the day of the arrival itself a penalty fee will be requested as follows: Cancellation up to 21 days before arrival date: 50% of the agreed price; Cancellation up to 7 days before arrival: 70% of the agreed price; Cancel less than 7 days before of the arrival date: 90% of the agreed price; Failure to submit or cancel the same day and early departure or arrival postponed: 100% of the agreed price.
- WE RECOMMEND LIVELY TO PROVIDE THE BENEFICIAL PREVENTION OF SERENA WALKING CANCELLATION.
- The written confirmation of the reservation is a guarantee of the same, so in case of cancellation a cancellation fee will be required in every case except in case of insurance.
- Any un-consumed meals, will not be deducted from the price.
- Pets are well accepted but can not be brought to the dining room and bar, the price goes from 35,00 € to 55,00 € per day, depending on the lenght of stay.
- Supplement for S.Slvestro 35,00 € per person and 20,00 € for children under 10 years.
- We are always at your service for any further information.
What we offer our guests
Covered swimming pool
Covered swimming pool with large sunny terrace and wonderful views of the Dolomites (open every day from 7.00 to 19.00)
Wellness
"Serena Wellness Center" with magnificent terrace and breathtaking panoramic views (open every day from 17.00 to 19.00, no entry for children under the age of 14): Bahama whirlpool, Finnish sauna, Turkish bath, fitness room, immersion bath, footbath
Private Skibus
PRIVATE SKIBUS with scheduled departures and arrivals, taking passengers to Alta Badia ski resort, which is only 300 metres away (Just in Winter)
Comfortable rooms
Comfortable, welcoming rooms, all equipped with bathroom with shower or bath and wc, 32" flat sceen TV, hairdryer, safe and telephone. Also enjoy an extraordinary panoramic view over the Dolomites, on one side Sasso Santa Croce and village of Badia and on the other side Mount Gardenazza and a big meadow, where it isn't uncommon to see deer jumping from the wood. The suites, the superior double rooms and all superior single rooms are equipped with a minibar.
Accompanied tours
Weekly accompanied tours with Irene and Carlo along the picturesque paths of the Dolomites (with easy orientation and medium difficulty)
Snowshoe tours
Snowshoe tours, with the hotelier as a guide, to immerse yourself in the peace and quietness of the snow-covered woods and unspoilt countryside (winter)
Breakfast
Generous breakfast buffet
Welcome aperitif
Weekly welcome aperitif
Gourmet
Dinner with 3 menus to choose from and a salad buffet.
Cooking is done by the hotelier in person, who uses his own speciality recipes typical of the area.
Cooking is done by the hotelier in person, who uses his own speciality recipes typical of the area.
Candle-light-dinner
Weekly Candle-light-dinner or typical Ladin dinner
Space
Lots of space to wander around, a welcoming reading room and a large private carpark.
Games room
Games room for children and teenagers
Wi-Fi
Wi-Fi internet point and the possibility to connect your own notebook to the Wi-Fi network
Services for a charge
Massages
All types of massage, relaxing, lymph-stimulating, deep connective tissue, sports